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Thank you to the many customers who have written to us to express their thanks.

Here is a small sample of what you've had to say about us........

  • The parts arrived yesterday which was very fast and fantastic. Just wanted to thank you for the wonderful customer service you provided. It is sadly not so common to feel like your custom no matter how small is valued by retailers and companies you deal with. 
    Please ensure you pass this on to your supervisor as I feel they should know - though am sure they already do - that you are an asset to their company with your professional, friendly and committed way of conducting business.
    Thank you so much for all of your assistance it has been greatly appreciated.
     LH - Queensland


  • it is such a delight receiving good service and thank you for your prompt email. KT - Queensland


  • Wow! That’s the best spare parts service I’ve ever seen. Truly remarkable. - PE - Kings Langley.
  • I would like to congratulate the staff of Doug Smith Spares Pymble for their reliable, prompt and friendly advice and service.  In this competitive market they have made it easy for us to meet our clients’ demands for prompt, reliable service by providing an extensive range of spare parts to a wide range of brands and products. This ensures our services can be conducted quickly without the hassle of tracking down parts, receiving misinformation or provided with wrong parts that would delay the completion of the service to our clients.  

    I would have no hesitation in recommending Doug Smith Spare Parts to anyone who wishes to build a successful business in Appliance Repairs. WG - Sydney


  • Just a quick e-mail to thank you for your excellent service and prompt communications.

    Our refrigerator shelf arrived safely around lunchtime today which was about 24 hours after ordering - an extraordinary result.
    Rest assured, if we need future parts we shall happily return. MM - South Australia


  • You have to be one of the most helpful service people I have ever dealt with. Tell your boss I said you are a credit to your company and you deserve a pay rise! - DB - internet




Granville: 02 8868 6700
Pymble: 02 9449 7655
Dubbo: 02 6883 3222
Gold Coast: 07 5522 0733
Mackay: 07 4951 4266

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